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FAQ

Frequently Asked Questions

 What information should I have before I contact a Simplex Service Technician?

Please have at least one but preferably all of the Simplex drawings that were provided with your equipment.

What if I don't have any of the drawings?

Locate the serial number on the equipment (e.g. Job # 105226-1-1 or Work Order # 86031-14-43). Our Service Technician should be able to locate your service agreement and the drawings using the serial number.

 How do I contact a Simplex Service Technician?

Call 1-800-637-8603 x 211, 24 x 7.

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